Cookie Policy

This Cookie Policy explains how Qlymb ("we," "us," and "our") uses cookies and similar tracking technologies when you visit our website or use our services. This policy is intended to inform you of your rights and how we use cookies in compliance with applicable laws, including the UK GDPR, EU ePrivacy Directive, and US State privacy regulations (e.g., CCPA).

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow websites to remember your preferences, enhance user experience, and gather analytics.

2. Types of Cookies We Use

We use the following categories of cookies:

a) Essential Cookies

These cookies are necessary for the functioning of our website and platform. They enable core features such as account login, form submissions, and access to secure areas.

Examples:

• Session ID
• Authentication tokens

b) Performance and Analytics Cookies

These cookies help us understand how users interact with our site and platform. We use them to improve performance and usability.

Examples:

• Google Analytics
• Mixpanel or other behavior-tracking tools

c) Functional Cookies

These cookies allow us to remember your settings and preferences, such as language, display settings, or previously viewed pages.

d) Targeting/Advertising Cookies

If used in the future, these cookies would be set by advertising partners to build a profile of your interests and show you relevant ads. (Note: We currently do not use third-party ad cookies.)

3. How We Use Cookies

We use cookies to:

• Keep you signed in
• Track usage and user journeys
• Improve page performance
• Save user preferences
• Personalize content or communication frequency

4. Third-Party Cookies

Some cookies may be set by third-party tools integrated into our platform (e.g., Google, Stripe, Intercom). These providers have their own privacy and cookie policies, which we recommend reviewing.

5. Cookie Consent and Control

When you visit our website for the first time, you'll be presented with a cookie banner asking for your consent where required. You can:

• Accept all cookies
• Reject all non-essential cookies
• Customize your preferences

You can also manage or revoke your consent at any time by:

• Changing your browser settings
• Clearing your cookies manually

6. Retention of Cookies

Cookies have different expiration periods depending on their purpose. Some are session-based and expire when you close your browser; others may persist for months to remember your preferences.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to data collected through cookies
• Withdraw consent
• File a complaint with a data protection authority (e.g., ICO, CNIL, or relevant authority)

8. Updates to This Policy

We may update this Cookie Policy periodically. When we do, we will revise the "Effective Date" at the top and notify users where appropriate.