Privacy Policy

Qlymb ("we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you access or use our website, mobile application, and related services (collectively, the "Services").

By using Qlymb, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name
• Email address
• Job title and career goals
• Company or organization name (optional)

1.2 Career Information:

• Logged achievements
• Career progress and preferences
• Coaching session feedback (if applicable)

1.3 Technical and Usage Information:

• Device type, operating system, browser type
• IP address
• Language settings
• Log data, usage patterns, and interactions with our Services

1.4 Cookies and Tracking Technologies:

We use cookies, pixels, and similar technologies to collect analytics and personalize user experience. See our Cookie Policy for more details.

1.5 Third-Party Data:

If you link third-party accounts (e.g., Google or Slack), we may receive information such as your name, email, and profile data.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services
• Personalize the user experience
• Offer tailored nudges, reports, and achievement insights
• Communicate with you, including updates and support
• Process transactions, subscriptions, or billing
• Conduct research and analysis
• Detect and prevent fraud or misuse
• Comply with legal requirements

3. Legal Basis for Processing (GDPR, UK GDPR, and Global Compliance)

For users in the European Economic Area (EEA), United Kingdom (UK), and other regulated jurisdictions, our legal bases include:

• Consent: For marketing communications, cookies, and certain data collection
• Contract: When data is necessary for providing the Services you request
• Legitimate Interests: To improve the platform, prevent fraud, and support business operations
• Legal Obligations: For compliance with applicable laws and regulations

4. Sharing Your Information

We may share your data with:

• Trusted service providers (e.g., hosting, analytics, messaging platforms) under contractual obligation to protect your data
• Legal authorities when required by law or to protect our legal rights
• Buyers or successors in case of a merger, acquisition, or sale of assets

We do not sell your personal data.

5. Data Security

We implement industry-standard security practices including:

• Data encryption at rest and in transit
• Access controls and authentication
• Regular vulnerability scanning and audits

Despite our efforts, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and safeguard your login credentials.

6. Data Retention

We retain personal data for as long as necessary to:

• Provide the Services
• Meet legal and contractual obligations
• Support business operations and legitimate interests

You can request deletion of your account and associated data by contacting team@qlymb.com.

7. International Data Transfers

Your data may be processed in countries outside your jurisdiction, including the United States and European Union. We ensure appropriate safeguards are in place such as:

• Standard Contractual Clauses (SCCs)
• Data Processing Agreements (DPAs)
• Privacy Shield or equivalent certifications (where applicable)

8. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to correct or update your data
• Right to delete your data (right to be forgotten)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise these rights, contact us at team@qlymb.com.

9. Children's Privacy

Qlymb is not intended for individuals under 16 years of age. We do not knowingly collect data from children. If you believe we have unintentionally collected data from a minor, please contact us immediately.

10. Third-Party Services and Links

Our Services may include links or integrations with third-party platforms (e.g., LinkedIn, Slack, WhatsApp). These third parties have their own privacy policies and terms. We encourage you to review them before use.

11. Automated Decision-Making and Profiling

We may use limited profiling and automation (e.g., to suggest career insights based on logged data). These processes do not produce legal or similarly significant effects and can be opted out by contacting team@qlymb.com.

12. Changes to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify users via email or in-app notification. The "Effective Date" at the top will reflect the most recent version.